Regular orders are usually shipped within 10 business days. However, it can take up to 20 business
days for your item to be shipped. Whereas, the prime products are shipped the next day from placement of order. We ship through Express Deliveries including DHL, FedEx, TNT, etc. After shipping,
it usually takes 3-5 business days for the items to be delivered to your doorstep.
Please view our custom orders delivery section for delivery details of custom orders.
We provide free international shipping. This includes shipping to all countries except for Russia, Brazil, Israel, Iran, Iraq and OFAC and Sanctioned Countries.
We do not deliver to APO, FPO or PO box addresses. Moreover, for safety and security, signature is required for the delivery of the items.
Once your order has been dispatched, you will be notified via email and SMS with the courier tracking number and link to track your parcel.You can also check the progress of your delivery at anytime through "Track Your Order" page.
The change of the shipping address depends on your order’s current status. If your order status is anything other than shipped, you can contact us at contact@doxmarkllc.com and let us know the new address. We’ll take the necessary steps to change the address for you.
In case your order has been shipped, we would suggest you to contact the courier company with your order's tracking details and request them the change of address.
You can always check your order status. To check this, all you need to do is go to the "Track Your Order" Page and enter the required details to check the actual state of your order.
Your tracking link will be able to provide up to date information on the status of your order. If your estimated delivery date has passed and you haven’t received your order, feel free to write us at contact@doxmarkllc.com
Our first and foremost effort is to ship custom orders within 12-15 weeks time. However, being it a custom order, it can sometimes take more or even less than the estimated time. In case you have a certain timeline for your order, we would recommend sharing it with your design consultant.
A Made-to-measure or custom size order is usually shipped within 5-7 weeks time to the customer.
You can mention your required delivery date in the comments box while placing the order or can discuss with your design consultant the possibility of delivering the custom order by a certain date.